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Bill Payment and Pricing

 

Bill Payment

At Sinai Health System, we make it our mission to improve the health of the individuals and communities we serve—using a systematic hospital billing and payments process.

Understanding Your Sinai Billing
Your bill from Sinai Health System will be from the hospital only, covering any use of the facility, its equipment or supplies, medicines, etc. If you have insurance, you can expect to receive the bill after your insurance pays its portion—if you don’t have insurance, your bill will come the month following treatment.

Why Do I Receive Two Separate Bills?
According to federal standards, Sinai Health System is considered “provider-based” care, meaning the hospital owns the space where your health care provider serves you. This is why you’ll receive two bills—one from the hospital for the facility, supplies, pharmaceuticals or nursing care; and another one from your physician or health care provider for their medical care.

How to Make Payment
Payments may be made online at https://pay.instamed.com/Sinai, on the phone by calling (773) 257-1777 or in person at Sinai Health System with any cashier or financial counselor. If you want to request a copy of your hospital bill, this also may be done via phone or in person with a financial counselor.

Financial Assistance
For patients who cannot pay their entire bills at once, Mount Sinai does offer some financial assistance. Patients may be eligible for help under the terms and conditions that the hospital offers to qualified patients, or they may request a monthly payment arrangement.

If you have any other questions about your hospital bill, please contact us at (773) 257-1777.

 


 

Charges and Pricing

 

Mount Sinai Hospital 
The standard charges for Mount Sinai Hospital and Medical Center are available to the public in compliance with the Affordable Care Act, Section 2718(e) of the Public Health Service Act. We promote price transparency for our patients and want to assist you in understanding your potential financial liability for services obtained at our hospital.

However, hospital charge masters are lengthy and complex documents and do not provide information at a level conducive for this purpose. Therefore, additional information, as outlined below, will be provided to patients seeking price estimates.

Definitions: Hospital charges are the amounts set before any discounts. Hospitals are required by the federal government to utilize uniform charges as the starting point for all bills.

The estimated charges we provide are based on care without complications. Actual charges may be different based on the level of care provided to individual patients for the same service. These charges can be impacted by complications or different required treatments that are provided due to the patient's health, severity of illness and medical condition. The estimated charges are for hospital services only.

Estimates/Financial Assistance: Many patients who ask for hospital charge information are interested in knowing what their out-of-pocket financial responsibility will be. This is an opportunity to have important conversations regarding finances. Those with health insurance may be directed to contact their health plan about specific financial obligations. Those without health insurance will be provided information related to the hospital's financial assistance policy and the Hospital Uninsured Patient Discount Act.

Requests for specific price estimates should be directed to:

Financial Counseling / Customer Service: (773) 257-1777

A financial counselor is also available to meet with you in person, Monday through Friday from 7:30AM to 4:30PM at the Financial Counseling Office located in suite C1200 of Mount Sinai Hospital at California Ave at 15th St., Chicago, IL, 60608.

 You may also visit the Illinois Hospital Report Card website to view our average charges for nearly 50 major diagnoses (in the “Services” tab), along with quality and patient satisfaction scores.

Another helpful document for further information regarding hospital prices is the Healthcare Financial Management Association's Understanding Healthcare Prices: A Consumer Guide.

 

For a printable pdf copy click here

 

 

Holy Cross Hospital
The standard charges for Holy Cross Hospital are available to the public in compliance with the Affordable Care Act, Section 2718(e) of the Public Health Service Act. We promote price transparency for our patients and want to assist you in understanding your potential financial liability for services obtained at our hospital. However, hospital charge masters are lengthy and complex documents and do not provide information at a level conducive for this purpose. Therefore, additional information, as outlined below, will be provided to patients seeking price estimates.

Definitions: Hospital charges are the amounts set before any discounts. Hospitals are required by the federal government to utilize uniform charges as the starting point for all bills. The estimated charges we provide are based on care without complications. Actual charges may be different based on the level of care provided to individual patients for the same service. These charges can be impacted by complications or different required treatments that are provided due to the patient's health, severity of illness and medical condition. The estimated charges are for hospital services only.

Estimates/Financial Assistance: Many patients who ask for hospital charge information are interested in knowing what their out-of-pocket financial responsibility will be. This is an opportunity to have important conversations regarding finances. Those with health insurance may be directed to contact their health plan about specific financial obligations. Those without health insurance will be provided information related to the hospital's financial assistance policy and the Hospital Uninsured Patient Discount Act. Requests for specific price estimates should be directed to:

Financial Counseling / Customer Service: (773) 257-1777

A financial counselor is also available to meet with you in person, Monday through Friday from 8:00AM to 4:30PM at the Financial Counseling Office located just inside the main entrance of Holy Cross Hospital at 2701 West 68th Street, Chicago, IL. 60629.

You may also visit the Illinois Hospital Report Card website to view our average charges for nearly 50 major diagnoses (in the "Services" tab), along with quality and patient satisfaction scores.

Another helpful document for further information regarding hospital prices is the Healthcare Financial Management Association's Understanding Healthcare Prices: A Consumer Guide.

For a printable pdf copy click here

 

 

Schwab Rehabilitation Hospital
The standard charges for Schwab Rehabilitation Hospital are available to the public in compliance with the Affordable Care Act, Section 2718(e) of the Public Health Service Act. We promote price transparency for our patients and want to assist you in understanding your potential financial liability for services obtained at our hospital.

However, hospital charge masters are lengthy and complex documents and do not provide information at a level conducive for this purpose. Therefore, additional information, as outlined below, will be provided to patients seeking price estimates.

Definitions: Hospital charges are the amounts set before any discounts. Hospitals are required by the federal government to utilize uniform charges as the starting point for all bills.

The estimated charges we provide are based on care without complications. Actual charges may be different based on the level of care provided to individual patients for the same service. These charges can be impacted by complications or different required treatments that are provided due to the patient's health, severity of illness and medical condition. The estimated charges are for hospital services only.

Estimates/Financial Assistance: Many patients who ask for hospital charge information are interested in knowing what their out-of-pocket financial responsibility will be. This is an opportunity to have important conversations regarding finances. Those with health insurance may be directed to contact their health plan about specific financial obligations. Those without health insurance will be provided information related to the hospital's financial assistance policy and the Hospital Uninsured Patient Discount Act.

Requests for specific price estimates should be directed to:

Financial Counseling / Customer Service: (773) 257-1777

A financial counselor is also available to meet with you in person, Monday through Friday from 8:00AM to 4:00PM at the Financial Counseling Office located in room 1815 of the hospital of Schwab Rehabilitation Hospital at 1401 South California Avenue, Chicago, IL. 60629.

 You may also visit the Illinois Hospital Report Card website to view our average charges for nearly 50 major diagnoses (in the “Services” tab), along with quality and patient satisfaction scores.

Another helpful document for further information regarding hospital prices is the Healthcare Financial Management Association's Understanding Healthcare Prices: A Consumer Guide.