Director, Intensive Care & Hemodialysis (Holy Cross Hospital)
The Director of the Intensive Care Units and Hemodialysis is responsible the assessment, planning, maintaining, and evaluation of the delivery of care and provides for the development and evaluation of nursing personnel. This person maintains the operational aspects of the nursing units. Responsibilities include, but are not limited to patient care, staff management and development, patient flow through the department, and the environment of the unit. The Director will communicate and collaborate with the patients, families, physicians, and other health care professionals and disciplines to meet expected healthcare outcomes. This will be accomplished by assessing patient status, identifying problems, developing and implements a plan of care, delegation, and evaluation of care. The Director will promote patient/family education and involve the patient in the planning and implementation of care. Reports to the Holy Cross Hospital Nursing Director/VP Patient Care Servives and supervises Registered Staff Nurses, Patient Care Technicians, Certified Licensed Practical Nurses, and Health Unit Coordinators.
- Follows attendance standards and expectations. Has minimal tardiness or absenteeism.
- Is a role model for the staff both on the unit and within the nursing department.
- Completes all hospital wide mandatory educational programs, orientation requirements and department competency testing.
- Responds appropriately to all emergency situations on the unit (Code Blue, Code Orange, Code Triage, etc.)
- Adheres to and promotes compliance with hospital policies and procedures as well as department specific policies and procedures: examples of hospital wide policies include infection control, restraints, and safety policies and procedures.
- Will collaborate with the VP of Patient Care for the coordination of delivery of nursing care. Core measure compliance is met.
- In collaboration with the Nursing Supervisor, will facilitate the placement and assignment of patients to beds with regard to staffing assignment, patient acuity, and clinical diagnosis, and nurse expertise.
- Adheres to and oversees the staffing assignments for the current shift as well as the on-coming shift in order to maintain an appropriate balance with regard to productivity and acuity. Meets the HFAP standard for assignments
- Follows the staffing grid for the unit to meet financial expectations.
- Provides daily feedback to the VP of Patient Care that includes quality reports or administrative concerns regarding patients, physicians, families and staff.
- Reports all risk management issues to the Nursing Director and Risk Management Department in a timely manner.
- Addresses any customer service issues that arise in the absence of the Nursing Director. Promotes customer service and satisfaction. Rounding is done on a routine basis.
- Meets regularly with the ICU physician director to establish policy and procedure related to patient care issues.
- Will participate in providing hands on patient care and follow the entire primary responsibilities that role requires including but not limited to admissions, discharges, transfers, medication administration, and other patient care needs.
- Collaborates with patients, families, physicians, spiritual care and ethics committee when needed regarding DNR and end of life issues and advance directives.
- Collaborates with the medical staff, medical directors, and other health professionals to achieve a multidisciplinary approach to patient care.
- Participates in the interviewing and hiring process of potential new employees.
- Assists the staff with establishing priorities in the delivery of care and demonstrates flexibility as patient care needs change.
- Is a patient advocate with regards to communication and education of all age groups served including those with physical, emotional, social, mental, language, and cognitive impairments.
- Constructively approaches inappropriate behavior and facilitates teaching of nursing staff.
- Serves as a clinical expert and preceptor to staff as needed. Provides guidance and direction to staff nurse preceptors.
- Facilitates orientation of staff to the unit. Coordinates the orientation process with daily follow-up with new staff members.
- Performance evaluations are to be completed on time. Provides written feedback relating to any employee performance issue.
- Directs the monthly department staff meetings.
- Participates in quality indicator studies and contributes to customer service initiatives. Assists in the preparation of the quarterly quality reports.
- Will chair the units’ Education Council and will participate in the hospital Education Council (ECC) as it pertains to yearly competency testing.
- Supervise the Hemodialysis department.
Knowledge, Skills and Abilities Required:
The level of knowledge normally acquired through graduation of an accredited school of nursing and licensure as an RN in the state of
Education and/or licensure requirements:
- Up to date CPR and ACLS certification.
- Compliant with PPD requirements.
Minimum of two years nursing experience in a hospital setting preferable with emphasis on intensive care nursing.
- Displays a very positive attitude. Must be very energetic, flexible, dependable, and punctual
- Works with other health care professionals/disciplines in a team atmosphere.
- Must be results oriented. Must have initiative to start projects on own.
- Will need to function independent of others.
- Good organizational abilities and neat appearance.
- Excellent judgment skills are required with leadership skills and demonstrated interest in maintaining quality and customer satisfaction.
- Strong communication and customer service skills.
- Problem solving skills include ability to exercise independent judgment, while knowing when to seek assistance.
- Ability to reprioritize based upon the needs of the patient and the unit.
- Must be discreet in the use and divulgence of highly confidential personnel information.
- Provide an atmosphere of mutual respect between internal and external customers.
- Critical thinking skills.
- Able to identify work needs and prioritize as needed.
- Demonstrates knowledge and computer skills related to order entry and retrieving patient reports.
Requires working various shifts, hours, and some weekends in a medical/surgical setting. Exposure to communicable diseases, toxic substances, and other conditions common to a hospital setting. Prolonged sitting and standing and other physical challenges such as bending and some weight lifting. Rapid pace with potentially distracting surroundings. Must be able to concentrate and perform multiple tasks in a fast paced environment.